Nikki Steele, RN is a Certified Telephone Triage Nurse who has practiced pediatric nursing for over 10 years. She has worked in major Children's hospitals in Charleston, SC, Norfolk, VA, Oakland, CA, Irvine, CA, and Columbia, SC. Recognizing the need for a more personal level of service for parents of sick children, she founded Pediatric Health Line to offer her own brand of compassionate professional care to pediatric patients outside of normal office hours. To ensure the highest level of service, Nikki selects, trains, and oversees all of Pediatric Health Line's nurses.

Nikki also conducts pediatric nurse triage classes to pediatric offices, clinics and hospitals throughout the Carolinas. If you are interested in learning more about Nikki's speaking topics on telephone triage, please e-mail Nikki@PediatricHealthline.com. Office nurse training sessions are available on performing a telephone assessment, risk management, customer service and standards of triage care.